Terms & Conditions

The Rules of the Game

We keep our terms short and honest. No hidden clauses, no fine print designed to trip you up. Here's what you agree to when you shop with GELIKE EC—and what you can expect from us in return.

Last updated: January 2026 · Applies to all purchases made on gelikeec.com

First Come, First Served. No Retroactive Discounts.

Promotions run for a set window and a set quantity. If you bought before a sale went live—or after it ended—we can't retroactively apply the discount or refund the difference. We honor the price you paid at the time of purchase. That's the game, and it's the same game for everyone.

What You Can (and Can't) Do

You Can

  • Place an order and receive email confirmation within minutes
  • Cancel your order within 24 hours of purchase for a full refund
  • Apply a valid promo code at checkout before payment is processed
  • Return unopened items within 30 days for a refund of the amount you paid
  • Contact our support team if something goes wrong—we respond within 1 business day

You Can't

  • Ask for a refund of the price difference if an item goes on sale after you buy
  • Stack multiple promo codes on a single order
  • Apply a discount code after checkout has already been completed
  • Cancel or modify an order more than 24 hours after purchase
  • Resell, rebrand, or redistribute GELIKE EC products without a wholesale agreement

Quick Reference: The Rules at a Glance

Situation Our Policy What It Means for You
Item goes on sale after you purchase No Price Adjustment We don't issue partial refunds for post-purchase price drops.
Promo code not applied at checkout Cannot Be Added Later Apply codes before payment. We can't retroactively add them.
Limited-time flash sale First Come, First Served Quantity is limited. Once it's gone, it's gone.
Cancellation within 24 hours Full Refund Email us within 24 hours and we'll cancel before it ships.
Cancellation after 24 hours Not Possible Order is already packed. You'll need to return it instead.
Refund amount for returns Item Price Only You get back exactly what you paid for the product.
Shipping fees on returns Non-Refundable Original shipping is not refunded—unless the return is our fault.
Payment processor transaction fees Not Charged by GELIKE EC If your bank or processor deducts a fee, that's between you and them.

The Three Things You Should Actually Read

Discounts & Sales

Every promotion has a start date, an end date, and usually a limited quantity. Once the window closes or the stock runs out, the price goes back to normal. If you bought before the sale, we won't refund the difference. If you bought after, the same rule applies. Everyone plays by the same clock.

Refunds on Returns

When we process a return, you get back exactly what you paid for the product. Shipping fees are only refunded if the return is on us (damaged, defective, wrong item). If your bank or payment processor takes a transaction fee, that's not something we charge—and not something we can refund.

Orders & Cancellations

Once you hit "Place Order," the clock starts ticking. You have 24 hours to cancel or change it. After that, it's packed and on its way. Orders can't be modified mid-shipment—you'll need to wait for delivery, then start a return if something's not right.

Common Questions

I bought something last week. It's on sale now. Can I get the discount?

No—and we know that stings. But here's why: if we refunded everyone who bought before a sale, we'd never be able to run sales at all. The price you paid was the price at the time. If a sale is live when you buy, you get the sale price. That's the whole deal.

Can I combine multiple promo codes on one order?

No. One code per order. Most of our promotions are already priced close to cost, and stacking multiple codes would put us out of business. Pick the code that saves you the most, and go with that.

I forgot to use my discount code. Can you apply it afterward?

Once an order is placed and paid for, we can't apply a code retroactively. The only way to use a missed code is to cancel within 24 hours (if the order hasn't shipped) and place a new order with the code applied.

If I return a product, do I get back the shipping fee?

Only if the return is our fault—meaning the item arrived damaged, defective, or wasn't what you ordered. If you're returning because you changed your mind, the original shipping fee isn't refunded, and you're responsible for the return shipping cost.

I got a refund, but it's less than what I paid. Why?

If the difference is small, it's likely a transaction or currency conversion fee charged by your bank or payment processor (Shopify Payments, PayPal, Stripe, etc.). Those fees are outside our control and we don't receive any part of them. If the difference is larger, email us—we'll check the numbers and sort it out.

Can I resell GELIKE EC products on Amazon or my own store?

Not without a wholesale agreement. Our retail products are sold under a single-use, personal-use license. If you're interested in distributing or reselling, reach out to our wholesale team and we'll get you set up with proper pricing and authorization.

What happens if a flash sale item sells out while I'm checking out?

You'll see an "out of stock" notice on the product page or at checkout. We don't oversell inventory, and we don't hold stock for anyone. First come, first served—that's the whole point of a flash sale.

Something doesn't add up?

If you think we got something wrong, email us. We read every message and reply within one business day.

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